Management dissertation 1 Essay Example | Topics and Well Written Essays - 1250 words

Management dissertation 1 - Essay Example The policies and the practices within the organizational framework depend highly on its ability to adapt itself within an intensified competitive environment. (Dragun, n.d) In this research, a definite identical step has been taken forward in order to establish Sainsbury’s customer service taking in view both theoretical and its practical implications. Literally speaking on the prompt customer services (Heller, 2005) provided by different organizations largely depends on the motivation of the entities within the organization. (Xu, 2007) (Thomas, 2004) Management at Sainsbury has been on a constant lookout for maintaining quality and price in the various food products. (Analysis on the key factors affecting motivation of the staff at Sainsbury’s and the effect it has upon customer service, n.d) (Integrated Marketing Communications Campaign on behalf of Sainsbury’s, 2010) Both go hand-in-hand for better customer satisfaction. Customer needs (Heller, 2005) and speci fications are taken into consideration in formulating quality and price. This has invariably shown in their consistent sales performance with total sales reaching higher than 20K mark in the 2009 fiscal. (Annual Report and Financial Statements, 2009) Before carrying out a steady study on the stated issue it becomes important to have a review of the literature on such topic for consideration. (Corporate Objectives, 2009) Therefore, the following paper would lead to a sincere effort of understanding and verifying in fulfilling the objectives the paper is up to. The literature review discussion is followed by methodology, findings and analysis. Finally a summary of the whole study with a conclusion is stated. The main aim is to identify the managerial implementation in terms of marketing, selling, advertising and service standards communicated to potential customers at Sainsbury. In short, Service Quality (SERVQUAL) is

Environmental impact assessment for proposed developments in Prembrey Essay

Environmental impact assessment for proposed developments in Prembrey Airport - Essay Example It also provides mitigative measures for any possible negative impacts. The study considers both the physical and social environment. The main aim of EIA is to promote a sustainable environment where the current developer does not compromise the ability of future generations to enjoy the same resources. This work entails an EIA study into the proposed developments or extension of Pembrey Airport in reference to likely fires in the new freight and customs warehouse as well as on the runway (Morgan, 2000). The report covers the project description, the existing environmental status of the site, the likely positive and negative environmental impacts, mitigation measures as well as the environmental legislations with respect to fire prevention in such developments among other issues. The EIA team carried out the project assessment using a combination of methods including ground surveys, questionnaires and interviews with the neighbors. Existing literature on statutory and other requirements was also reviewed (Wood, 2003). During the study, various Acts and Regulations were reviewed to gather information which would help in preparing the EMPs. The following baseline information was derived from the assessment of the proposed project: †¢ The project is being developed in a well-established commercial zone. †¢ Public consultations revealed that there were no significant negative environmental impacts resulting from the project. †¢ The project involves the management of socioeconomic effects and hence requires a detailed EMP. †¢ The project has significant positive socioeconomic and economic importance with potential for employment generation. This report contains the Environmental Impact Assessment Report for the proposed runway extension in Pembrey Airport. The proponent, Carmarthenshire County Council, contracted an environmental team to conduct the EIA study of the proposed development with regard to likely fires during the implementation and the operational phases of the project. The proposed site is situated within the recreational areas like the Ffos Las racecourse as well as the Machynys Championship’s golf course. Pembrey Airport is located about 11.8 km north-west of Llanelli and 17.9 km south of Carmarthen. The facility is used for training purposes, loading and offloading of cargoes, landings and takes-off among others. It is also situated a few kilometers from the Royal landing base but within a safe range. In this case, the client wanted to extend the length of the runway to 2400 meters (7.874 ft). This is to enable operations of the Air Bus A320 passenger aircraft, VIP corporate jets and horse/race car carrying freighters. Furthermore, the proponent wishes the facility to accommodate large military aircraft like C130 used for both monitoring logistics and training purposes. In addition to the runway, the proponent, Carmarthenshire County Council, plans to explore the full potential of the facility by proposing for developments of new terminal, customs as well as freight buildings for the site. The proposed development is greatly appreciated by the legislators of Welsh government since it would benefit the Carmarthenshire region and serve both the southern and western parts of Wales. This would